Shipping Information

Shipping Information

At Pluush, we work hard to ensure your order arrives as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days. During periods of high demand, processing may take slightly longer.

Shipping Time

Once dispatched, orders typically arrive within 5–7 business days worldwide.

Order Tracking

As soon as your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Worldwide Shipping

We proudly ship to customers worldwide.

Delays

While most orders arrive within the estimated timeframe, occasional delays caused by customs, carriers, weather conditions, or peak shipping periods may occur and are outside of our control.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are unable to guarantee address changes once an order has been processed.

Need Help?

If you have any questions regarding your order, please contact our support team and we'll be happy to assist you.

Support Email: support@pluush.store

Estimated Delivery Timeline

✓ Order Placed
✓ Processing (1–3 Business Days)
✓ Shipped & Tracked
✓ Delivered (5–7 Business Days Worldwide)