Contact Us

Contact Us

We're here to help.

If you have any questions about your order, shipping, sizing, returns, or anything else, our support team is ready to assist you.

Customer Support

Email: support@pluush.store

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (GMT)

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your full name
  • Order number (if applicable)
  • The email address used for your order
  • A detailed description of your question or issue

Frequently Asked Questions

For answers to common questions regarding shipping, sizing, returns, and refunds, please visit our FAQ page.

Response Time

We aim to respond to all inquiries within 24–48 business hours.

Thank you for choosing pluush. We appreciate your trust and look forward to helping you.


CelluFit Support Team
support@pluush.store
Worldwide Customer Support 🌍